Guidance for using our gyms:

In the centre:

  • Arrive dressed ready to train.
  • As our gym and studio lockers are currently out of use, we’re asking our fitness customers to avoid bringing unnecessary items into the centre. We understand this isn’t always possible, in which case, staff will be on hand to help you find the best alternative option.
  • Please be punctual and arrive no more than 10 minutes before your booking. You can leave before your session has ended.
  • Follow the one-way signage while in and around the centre.
  • You may bring a towel but this is for personal use only (no wiping down equipment).
  • Session start times are staggered to avoid congestion.
  • You must adhere to social distancing at all times and respect other users and our centre teams.
  • Exercisers aged 14 or 15 must be accompanied by an adult in our gyms, as per our normal Terms of Use.
  • We’ve reduced class sizes and gym capacities and built-in an extra 5 minutes’ cleaning time between sessions.
  • Please leave as soon as your session ends or if you are asked to do so, to enable us to clean and sanitise it ready for the next session.

In the gym:

  • Gym sessions will last for 60 minutes.
  • Gym equipment will be spaced out and/or different areas of the centre (such as studios or squash courts) may be used, to give everyone more space.
  • Some equipment will be marked as out of use.
  • Need reminding about how our equipment works? Please don’t hesitate to ask.
  • Please don’t ‘spot’ partners in the gym at this time.
  • Follow the signage and staff guidance and directions – including one-way systems and no-entry systems where they are in use – and board equipment at the allotted place.
  • You can help by wiping down the equipment with the provided cleansers.

Guidance for attending our fitness classes:

In the centre:

  • Arrive dressed ready to train.
  • As our gym and studio lockers are currently out of use, we’re asking our fitness customers to avoid bringing unnecessary items into the centre. We understand this isn’t always possible, in which case, staff will be on hand to help you find the best alternative option.
  • Please be punctual and arrive no more than 10 minutes before your booking. You can leave before your session has ended.
  • Follow the one-way signage while in and around the centre.
  • You may bring a towel but this is for personal use only (no wiping down equipment).
  • Session start times are staggered to avoid congestion.
  • You must adhere to social distancing at all times and respect other users and our centre teams.
  • We’ve reduced class sizes and gym capacities and built-in an extra 5 minutes’ cleaning time between sessions.
  • Please leave as soon as your session ends or if you are asked to do so, to enable us to clean and sanitise it ready for the next session.

In a fitness class:

  • Fitness classes will vary in length.
  • Fitness classes may move to a new location such as a sports hall or outdoors in good weather.
  • Please don’t move equipment from designated areas.
  • Be patient if you need to queue for the gym, class or wait for equipment.
  • Please do bring a full drinks bottle and your own small equipment and mats where possible. Mats will be made available; however, customers will be asked to sanitise these after use.
  • Please leave the gym or class as soon as your session ends or if you are asked to do so to enable us to clean and sanitise it ready for the next session.

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Remember: pre-booking and paying in advance is now mandatory for all activities.

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